Is it free to start?
Yes. A free account includes the orientation, a free Core Drill every two days, forums and free knowledge base articles. Courses and tutoring need a subscription. See What is free and what needs a subscription.
How much does it cost?
The price is shown on the Subscription page. It is one monthly plan for every course.
Why can't I see my courses?
New students finish the orientation first. Some courses go in order. Some need a subscription. See Why is a course locked?
How do I cancel?
Account Settings, then Manage Billing. See Updating your card, cancelling or resuming.
I forgot my password.
See Forgot or reset your password.
Can I use it on my phone?
Yes. See Browser and device requirements.
Can I listen to the lessons instead of reading?
Yes, with the Listen bar. See The Listen (read aloud) bar.
Who do I ask about the course content?
Instructors through tutoring, or other students in the forums.
Do you certify me, or give me a certificate?
No. Certification comes from the certifying organization, after their exams. See Does Whipline certify me?