Terms of Service

Whipline Crane Academy, LLC ("the Academy", "we", "us") runs this website and the online crane operator training on it: lessons, practice exams, drills, load chart practice, tutoring questions, forums and a knowledge base. These Terms of Service ("Terms") are the agreement between you and the Academy when you use the site or create an account.

By creating an account or using the site you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the site. You can reach us through the Contact page.

Our Refund and Cancellation Policy and our Training and Safety Disclaimer are part of these Terms.

The Academy is an independent training provider. We are not affiliated with, sponsored by, or endorsed by CCO, or any other certifying body, testing organization, employer, crane manufacturer or government agency. Our courses are built to help you prepare for the CCO Mobile Crane Operator written exams, but we do not run, grade or control any official exam. CCO® is a registered trademark owned by CCO, used on this site only to identify its exams.

We do not guarantee that you will pass any exam, earn any certification, or get any job. Passing our practice exams does not mean you will pass an official exam. The Academy does not issue certificates or completion records, and finishing one of our courses is not an operator certification or license.

Everything on this site is for education and exam practice. Load charts, tables, diagrams and numbers in our lessons and practice questions are for practice only and must never be used to plan or carry out a real lift. For real work, always use the load chart, operator manual and instructions for the exact crane and configuration you are working with, and follow current standards, regulations, your employer's procedures and the instructions of the qualified person in charge.

Our content is educational and may contain mistakes or be out of date. Always check anything important against the current standards and the manufacturer's documents. Read the full Training and Safety Disclaimer.

You must be at least 18 years old to create an account. The site asks for your date of birth when you sign up, and we may close an account if it turns out the person is under 18. The training relates to a workplace credential, and you are responsible for knowing whether you are eligible for any exam or certification you are aiming for.

If you sign up through an employer or organization, that organization may set up your account and see your progress (see the Privacy Policy).

• Give us accurate information when you sign up and keep it up to date, including a working email address.
• You need to confirm your email address. Password reset links and other account emails go to that address.
• Keep your password private. You are responsible for what happens under your account.
• One account is for one person. Do not share your login or sell or give access to anyone else.
• Tell us right away through the Contact page if you think someone else has used your account.

Your display name is shown to other students in forums, so please do not use a name that is offensive or that pretends to be someone else, such as an instructor or staff member.

Some parts of the site are free (such as the demos, which do not need an account, and the Introduction course). Full course access is a paid monthly subscription. The current price is shown on our Subscription page before you pay.

• Recurring billing. Your subscription renews every month and you are charged each month until you cancel.
• Payments run through Stripe. You enter your card details on Stripe's secure pages. We never see or store your full card number.
• Taxes. Prices may not include sales tax, VAT or similar taxes. If any apply, they are added where the law requires.
• Price changes. We may change the price. We will give you notice before a change takes effect for your subscription, and you can cancel before it does.
• Promotions. Limited-time or introductory prices may end. Unless we say otherwise, a promotional price applies only for the period stated.
• Failed payments. If a payment fails, we email you and Stripe may try the payment again. Your account will show that your last payment did not go through, and you may lose access to paid content until you update your payment method.
• Cancelling. You can cancel any time from the billing section of your account, which opens the Stripe billing portal. Cancelling stops future charges. Your access continues until the end of the period you already paid for.

Refunds are covered in our Refund and Cancellation Policy.

When you use the site, you agree not to:

• share, sell, or let others use your account or paid access;
• copy, scrape, download in bulk, record, or republish our lessons, questions, charts, images, or other content;
• use bots, scripts, screen readers built to capture questions, or other tools that cheat on, automate, or interfere with practice exams and quizzes;
• harass, threaten, insult, or discriminate against other students or staff, or post hateful, unlawful, or sexual content in forums or tutoring;
• post other people's private information, spam, advertising, or anything you do not have the right to share;
• try to break into the site, get around access limits or maintenance mode, probe for weaknesses, or overload our systems;
• upload viruses or files that are harmful or that you do not have the right to share; or
• use the site for any unlawful purpose.

We may remove content and suspend or close accounts that break these rules. Instructors and administrators may moderate forums and tutoring.

The courses, lessons, questions, exams, charts, images, audio, software, and design of the site belong to Whipline Crane Academy, LLC (WCA) or its licensors and are protected by copyright and other laws.

Your license. While your account is in good standing, we give you a personal, non-exclusive, non-transferable, revocable license to use WCA content for your own study only.

What you may not do. You may not copy, reproduce, record, screenshot and share, post, sell, share, sublicense, distribute, or publish WCA content in any form. That covers lessons and text, images and diagrams, videos and audio, quizzes, exam questions and answers, load charts, walkthroughs, knowledge base articles, and the read-aloud audio. You also may not:

• share your account or login with anyone;
• use scrapers, bots, or AI tools to copy, capture, or extract content from the site; or
• use WCA content to build, train, or improve a competing product or service.

Exam questions and answers must never be shared or posted, whether in a group chat, a forum, social media, a document, or anywhere else. That includes posting them in our own forums.

If you break these rules. WCA may suspend or end your account, with no refund of the current period, and may take legal action and pursue any other remedy the law allows, including seeking an injunction and recovering damages and costs.

Your content. Separately, you keep ownership of what you post yourself, such as forum posts and replies, tutoring questions, and files you attach (see below).

Posts and uploads. You keep ownership of what you post, such as forum posts and replies, tutoring questions, and files you attach. By posting, you give the Academy a non-exclusive, worldwide, royalty-free license to store, display, and use that content as needed to run the site, including showing it to other students (forum posts) or to our instructors and administrators (tutoring questions). You promise that you have the right to post it and that it does not break the law or anyone else's rights.

Feedback. If you send us ideas or suggestions, we may use them without owing you anything.

We may add, change, or remove courses, features, and content at any time. We may also switch the site into maintenance mode, during which only administrators can use it. We try to keep the site available, but we do not promise it will always be on, error-free, or free from interruptions.

The site and all content are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not promise that the content is complete, current, or free of errors, or that using it will lead to any particular result.

To the fullest extent the law allows, the Academy and the people who work for it will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost income, lost jobs, lost data, or lost opportunities, arising from your use of the site or reliance on its content. This includes any injury, property damage, or loss that results from using training material in real crane work, which we tell you not to do.

Our total liability to you for any claim related to the site will not be more than the amount you paid us in the 12 months before the claim arose. Some places do not allow these limits, so they may apply to you only as far as your local law permits. Nothing in these Terms limits liability that cannot be limited by law.

You agree to hold the Academy harmless from claims and costs that come from your breach of these Terms or your misuse of the site or its content.

You can stop using the site at any time, and you can ask us to delete your account through the Contact page. Cancelling a subscription does not by itself delete your account.

We may suspend or close your account if you break these Terms, misuse the site, do not pay, or if we stop offering the service. If we close an account for reasons other than your breach, we will handle any remaining paid time fairly. When an account ends, the parts of these Terms that are meant to last (such as content ownership, disclaimers, and limits of liability) continue to apply.

These Terms are governed by the laws of the United States and the state in which the academy operates, without regard to conflict-of-law rules. We would like to hear about a problem first, so please contact us and give us a chance to fix it before starting a legal claim. Any legal claim must be brought in the courts that have jurisdiction where the academy operates, unless the law where you live says otherwise.

We may update these Terms from time to time. The "Last updated" date at the top shows when. If a change is significant, we will try to tell you by email or on the site. If you keep using the site after a change takes effect, that means you accept the new Terms. If you do not accept them, you should stop using the site and cancel your subscription.

If any part of these Terms is found to be unenforceable, the rest still applies. If we do not enforce a right right away, we have not given it up. You may not transfer your rights under these Terms to anyone else; we may transfer ours as part of a sale or reorganization of the Academy. These Terms, together with the Privacy Policy, Refund and Cancellation Policy, and Training and Safety Disclaimer, are the whole agreement between you and the Academy about the site.

Questions about these Terms? Send us a message through the Contact page.