Work through these in order.
- Refresh. If the page after checkout said "Finishing up", wait a few seconds and refresh. Then open your Operator's Dashboard.
- Check your status. Open Account Settings. The Subscription box should say "Active. Renews on" and a date.
- Look for an Enroll button. When your subscription starts, you are enrolled in the courses that are open at that moment. A course that was not open then, or one you left, may need you to open it from the Operator's Dashboard and press Enroll.
- Check the course order. Core II, III and IV open in order. See Why is a course locked?
- Check the email. You should have an email titled "Your subscription is active". Your Stripe receipt is another sign that the payment went through.
Still nothing?
Contact us through the Contact page. Tell us the email on your account, the date you paid, and what you see in the Subscription box.

